Case Studies & Portfolio — Markytech Client Work
The work speaks loudly.
Case Studies: Real Impact
We could tell you we're good. Or we could show you a 75% reduction in wait times, a 4.8/5 satisfaction score, and 1 million+ interpreted sessions. Your call.
Healthcare & Legal
AWS Connect Integration
Ad Astra
AdAstra needed a robust contact center solution to handle their growing interpretation services. We integrated AWS Connect to provide seamless voice, chat, and video interpretation capabilities with AI-powered routing and real-time analytics.
300+
Active Clients
10K+
Monthly Users
50+
Languages
99.99%
Uptime SLA
Technologies Used
AWS ConnectReactNode.jsWebRTCPostgreSQL
Key Results
Reduced wait time by 75%
Increased client satisfaction to 4.8/5
Handled 1M+ interpretation sessions
Achieved 80% cost reduction