Your business deserves better than boring tech. We build the contact centers, AI systems, and products that fix it, for brands that want to move faster and scale without the chaos.
Markytech is a Karachi-based software company that builds Amazon Connect contact centers, AI agents and workflow automation, mobile apps, and custom web platforms for clients in the US, UK, Singapore, and Pakistan.
Your next breakthrough starts with one conversation.
Six services: contact centers, AI agents, language service technology, product and web, mobile, and UI/UX design.
Book a free strategy callContact centers
on Amazon Connect.
Voice, chat, and video queues, AI routing, CRM and telephony integration, dashboards, and migration off legacy systems — one cloud platform, billed on usage.
AI agents that
do the work.
Agents that finish work inside your systems: qualify a lead, update a record, answer support at 3 a.m., and hand the case to a person when it needs one. A chatbot answers. An agent acts.
Tech for
interpreting ops.
Phone, routing, and workflow technology for interpreting and localization companies — the same Amazon Connect and AI approach behind Ad Astra.
Software built
to hold up.
Web platforms and software products that hold up after launch: clean architecture, tested releases, and the documentation your next developer needs.
Apps people
keep opening.
Native and cross-platform apps for iOS and Android, designed around the first week of use. We build onboarding, notifications, and release pipelines together.
Interfaces that
feel obvious.
Research flows and interface design that move people to the action you want. We test real users before development starts.
“Markytech has helped us develop a product that is scalable, easy to use, and very competitive. They respond fast, and deliver on time.”Natalia Gutierrez, Ad Astra Inc.Get a free consultation→
Cloud Contact Center Solutions
Support shouldn't feel stuck in 2017.
Markytech designs, builds, and migrates Amazon Connect contact centers. We handle smart routing, AI-powered conversations, real-time analytics, and the integrations that tie it to your CRM.
How you support people is part of your brand now, so it should be a good part.
0+
50+ contact centers deployed
0%
40% average cost reduction
0.00%
99.99% uptime
Amazon Connect brings together your website, mobile app, calls, live chat, email, social, WhatsApp, CRM, and analytics.
CONNECTAmazon Connect is Amazon's cloud contact center platform. You pay per use, with no hardware to own, and it handles voice, chat, and messaging in one place.
A focused pilot can go live in weeks. Larger migrations run in phases, queue by queue, so live customers aren't disrupted.
Yes. Markytech connects Amazon Connect to these CRMs and to custom systems, so agents see customer context before they answer.
Our clients see savings of up to 40% on average, depending on the platform they move from and their call volume. A free assessment gives you an estimate based on your own numbers.
Yes. We build AI agents that handle support, lead follow-up, and internal workflows, using models like Claude and OpenAI.
Karachi, Pakistan, serving clients in the US, UK, Singapore, and Pakistan.
Markytech connects the systems your business already runs, from AI models and CRMs to cloud infrastructure, telephony, and messaging. Work, conversations, documents, and billing stay in sync. Less duplication. Fewer dropped handoffs.
Markytech has helped us develop a product that is scalable, easy to use, and very competitive. Working with their team is great! They respond fast, and deliver on time.
Feedback from engineering leaders, product directors, and founders who trusted us with their digital operations.
Read all reviews on Trustpilot →of clients came back.
launches shipped on time.
Startups, scale-ups, and established teams across industries.
A tested process that keeps your project moving and your surprises small.
“We ask the uncomfortable questions.”
We dig into your business, your friction points, and what you actually want. Surface-level strategy makes surface-level products.
“We design what people feel.”
Good interfaces are psychology, trust, and storytelling working together. We prototype and test until it feels obvious.
“We build like scale is coming tomorrow.”
Agile sprints. Clean systems. AI-ready infrastructure. We ship fast, improve faster, and hand over something your team is glad to own.
AI is no longer optional. Bad implementation is. Markylab is built on one rule: AI that solves real business problems, not demo-day tricks.
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efficiency
0h
saved weekly
Your intelligent dashboard.
All your metrics, KPIs, and analytics in one place, with live insight and forecasting behind every decision.
Millions of data points analyzed in seconds.
Your AI workforce holds the same quality at 3 a.m.
SOC2 compliant with end-to-end encryption.
0%
average client ROI
0h
saved weekly per team
0+
enterprise clients in the suite
Case studies, real impact
We could tell you we're good. Or we could show you 75% shorter wait times, a 4.8/5 satisfaction score, and 1 million+ interpreted sessions. Your call.
Ad Astra
Ad Astra needed one platform for phone, video and in-person interpreting. We moved phone work to Amazon Connect and built AdAstraConnect with routing, scheduling, a mobile app for interpreters, and live reporting.
1M+
Sessions
75%
Shorter waits
300+
Enterprise clients
99.99%
Uptime SLA
You bring the ambition. We'll build the engine. Whether it's an AI system, a product rebuild, or a contact center you're proud of, let's talk.
30 minutes. Free. Zero obligation.
30m
duration
Free
cost
2h
response time
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